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Rental FAQ's
Our spaces are beautiful and reasonably priced. We provide the blank space for you to organize your event. We are all volunteers, please allow up to 72 hours for an email reply to an event space inquiry.
Q. What is included in my rental fee?
A. Use of room(s), bathrooms. Kitchen and bar where warranted and/or required due to alcohol regulations. Basic surround sound speaker hookup via Bluetooth from your device is included. Professional performances or DJ hookup (sound board, stage lighting, etc.) upon request for extra charge. A volunteer will meet you at your set up time to open the Hall and go over procedures. They'll provide instructions on how to close up at the end of your rental time.
Q. Do I include my set up and take down time in the total time requested for my rental?
A. Yes, you need to include your rental time for set up, take down, and the actual event. Minimum charge is 4 hours.
Q. The calendar shows an empty space, does this mean I can rent this timeslot or day?
A. Due to the unique set up of our rooms, and pending other reservations, you must wait for a confirmation from our rental organizer. Sometimes a room may be occupied in another part of the building that would not provide the best experience for another renter, such as traffic flow and/or interruptions. We want to provide the BEST experience at all times, so kindly wait for that confirmation email :)
Q. What is NOT included in my rental fee?
A. We do not supply dishware, barware, cutlery, centerpieces, table cloths or chair covers. We have fifteen (15), five (5) foot diameter round tables, twelve (12) six (6) foot plastic folding tables, eight (8) foot plastic folding tables, and three (3) twenty-four inch (24") cocktail high top style tables. We do not provide liquor licenses or insurance. Your rental co-ordinator will outline what you need to do based on the type of event you are having.
Q. Do you have AV accessories and Wifi?
A. Yes, extra fees apply.
Q. Is HST applicable on the rental fee?
A. No. We are a non-profit, therefore exempt from collecting HST.
Q. Do I have to clean?
A. Yes, your rental space must be left in the same condition you found it, including furniture return, floors swept and spot cleaned, kitchen sanitizing, leftover removal, fridge wipe down, and removal of all garbage. (please note balloon decor is permitted, just NO helium type) Reset of room Photos are provided in our kitchen to assist you in returning all items are returned to their spots properly for the next renter. Failure to do so may result in additional charges.
Q. Is there an elevator?
A. Yes, our facility is fully accessible with outdoor ramp, elevator and wheelchair friendly washrooms.
Q. Can I rent the ENTIRE facility?
A. Yes! Please fill out a reservation request form and note this in your comments.